March 08, 2019

FRAUD ALERT - North Yorkshire.

Telephone calls claiming to be from British Telecom

North Yorkshire Police have recently received a number of calls from residents in relation to a scam call, claiming to be from BT. 
Residents have reported that they have been cold called on the phone, and have been told, by a recorded voice, that they are going to be cut off, or there are issues with their computer/phone line/internet and they have to press 1 to continue. 
When pressing 1, the residents have been connected to a line where they have been kept talking to someone who claims to be from BT and has either attempted to obtain bank account details or have had to download something to their computer. 

North Yorkshire Police strongly advise you not to press 1. Hang up and contact your phone provider on the customer services number from your bill. If you call from a landline, ensure that you have a dialing tone prior to making the call. 

BT have created a webpage on their site to offer advice - 

If you have been a victim of this, please contact your bank immediately. 

You can also find advice on their website -

March 27, 2019

Council Tax Scam

Fraudsters are trying to trick victims in to handing over their financial details by claiming they are owed a Council Tax refund

There have been over 100 reports of people getting an email which claims to come from the 'Council Tax & Payroll Service'. The email links the recipient to a convincing Government-style website, and they are asked for personal details to claim a refund. If you put the details in there is no cash back and the fraudsters may use the information to take money from your accounts.

It is particularly important to be vigilant at the moment as new Council Tax bills are being issued for the coming year and it could be easy to be taken in.

If you receive an email do not respond to it and ring the Council and check if it is genuine.

The website: will give you your local Councils contact details.

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